Aml/kyc Team Lead - Senior Associate

PwC

Kyc or transaction monitoring leadership
Performance management and delivery execution
Workforce management and issue resolution
The Team Leader is responsible for the day-to-day leadership, performance management, and delivery execution of assigned KYC or Transaction Monitoring teams

Job Summary

  • The Team Leader is responsible for the day-to-day leadership, performance management, and delivery execution of assigned KYC or Transaction Monitoring teams.
  • This role ensures analysts and quality control staff operate efficiently, consistently, and in line with agreed service levels, quality benchmarks, and risk standards.
  • The Team Leader acts as the primary point of coordination between delivery teams and operations leadership, focusing on workforce management, issue resolution, and continuous performance improvement.

Matching Summary

The Team Leader is responsible for the day-to-day leadership, performance management, and delivery execution of assigned KYC or Transaction Monitoring teams.

Skills & Requirements

Must-have

  • KYC or Transaction Monitoring leadership
  • Performance management and delivery execution
  • Workforce management and issue resolution
  • Quality and risk oversight
  • Stakeholder and operations support

Nice-to-have

  • Foster accountability and engagement
  • Continuous performance improvement
  • Audit readiness and documentation

Key Requirements

  • Bachelor's degree or college graduate
  • 5+ years in financial crime operations
  • 2+ years leading or supervising teams
  • Strong knowledge of KYC or Transaction Monitoring
  • Experience in high-volume, regulated environments

Work Rights

Not specified

Tailored Resume

Cover Letter