Customer Journey Expert - Product Management Ii

itinfinance.nl

Fully remote
Process design for user experience
Business lending domain expertise
Stakeholder collaboration skills
The role involves designing processes that meet and improve user experience while considering regulatory, data, and risk requirements

Job Summary

  • The role involves designing processes that meet and improve user experience while considering regulatory, data, and risk requirements.
  • You will translate bank strategy into concrete initiatives within your squad and liaise with developers to ensure business needs are met.
  • The position offers the opportunity to work on personal growth in an informal, dynamic environment with a progressive and agile way of working.

Matching Summary

The role involves designing processes that meet and improve user experience while considering regulatory, data, and risk requirements.

Skills & Requirements

Must-have

  • Process design for user experience
  • Business lending domain expertise
  • Stakeholder collaboration skills
  • Data analysis and management
  • Fluent in English and Dutch or French

Nice-to-have

  • Entrepreneurial attitude and initiative
  • Experience with Pega Software
  • Strong affinity with data trends
  • Innovative mindset challenging trends
  • Previous data management experience

Key Requirements

  • Master degree or Bachelor degree with relevant work experience
  • Knowledge of business lending products/services recommended
  • Clear communication skills written and oral

Work Rights

Not specified

Tailored Resume

Cover Letter