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Travelers is seeking a Claim Operations Specialist in Rancho Cordova, CA, to assist claim professionals and engage with customers. The role involves managing customer inquiries, processing financial transactions, and maintaining data accuracy, all within a supportive and innovative company culture.
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Job Summary
Under moderate supervision, this position is responsible for partnering with claim professionals to assist customers, including building relationships, completing financial transactions, and updating business information.
Responsibilities include addressing customer questions, documenting claim files, processing payments, managing data, and assisting with financial controls.
Benefits include health insurance, 401(k) match, pension plan, paid time off, and a wellness program.
Matching Summary
Match Score: 75
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Travelers is seeking a Claim Operations Specialist in Rancho Cordova, CA, to assist claim professionals and engage with customers. The role involves managing customer inquiries, processing financial transactions, and maintaining data accuracy, all within a supportive and innovative company culture.
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Salary
Base: $45,400.00 - $74,900.00; Bonus/Equity: performance-based cash incentive awards; Benefits: Health Insurance, Retirement, Paid Time Off, Wellness Program
Skills & Requirements
Must-have
customer service representative
claim status and payment questions
document claim files
process claim payments
maintain accurate records
computer technology proficiency
Nice-to-have
builds productive working relationships
remains energized in the face of ambiguity
analyzes and compares information
Key Requirements
High School Diploma or GED
1 year of service-related work experience OR Bachelor’s Degree