Digital Customer Success Program Manager

Workday

Atlanta, GA, USA
Base: $95,200 - $142,800; bonus/equity: not specif...
Fully remote
5+ years of program management experience
Experience in customer success operations
Ability to translate business needs into roadmaps
The Digital Customer Success team is on a mission to redefine value delivery at scale

Job Summary

  • The Digital Customer Success team is on a mission to redefine value delivery at scale.
  • As a Program Manager, you will shape global customer success initiatives and improve digital customer journeys.
  • Workday offers a supportive culture that values integrity, empathy, and collaboration.

Matching Summary

The Digital Customer Success team is on a mission to redefine value delivery at scale.

Salary

Base: $95,200 - $142,800; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 5+ years of program management experience
  • Experience in customer success operations
  • Ability to translate business needs into roadmaps

Nice-to-have

  • Experience with AI-powered productivity improvements
  • Strong cross-functional coordination skills
  • Ability to adapt in fast-paced environments

Key Requirements

  • Experience with Customer Success platforms
  • Project Management Certification preferred
  • Familiarity with digital engagement tools

Work Rights

Not specified

Tailored Resume

Cover Letter