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The Technical Support Analyst role at Starwood Asia Pacific Hotels & Resorts requires providing technology support services to enhance business efficiency. The ideal candidate should possess a two-year degree or equivalent experience in IT, along with strong analytical and interpersonal skills, particularly within a hospitality context.
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Job Summary
The role provides technology and support services to optimize system usage across assigned offices within the hospitality sector.
Responsibilities include monitoring computer operations, performing backup/recovery functions, and maintaining disaster recovery plans.
Candidates must ensure current systems comply with company standards while managing proactive and reactive maintenance of IT infrastructure.
Matching Summary
Match Score: 75
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The Technical Support Analyst role at Starwood Asia Pacific Hotels & Resorts requires providing technology support services to enhance business efficiency. The ideal candidate should possess a two-year degree or equivalent experience in IT, along with strong analytical and interpersonal skills, particularly within a hospitality context.
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Skills & Requirements
Must-have
Tier 1 support experience
LAN and WAN administration
Disaster recovery planning
Network security compliance
Hardware and software troubleshooting
Nice-to-have
Hospitality industry experience
Vendor management skills
Proactive maintenance mindset
Strong interpersonal communication
Multi-tasking in fast-paced environment
Key Requirements
2-year degree from accredited college or equivalent training
Information Technology related job experience
Experience with Help Desk and Network Administration