Technical Support Analyst, Singapore

STARWOOD ASIA PACIFIC HOTELS & RESORTS PTE. LTD.

Singapore, Singapore
**
Tier 1 support experience
Lan and wan administration
Disaster recovery planning
** The Technical Support Analyst role at Starwood Asia Pacific Hotels & Resorts requires providing technology support services to enhance business efficiency. The ideal candidate should possess a two-year degree or equivalent experience in IT, along with strong analytical and interpersonal skills, particularly within a hospitality context. **

Job Summary

  • The role provides technology and support services to optimize system usage across assigned offices within the hospitality sector.
  • Responsibilities include monitoring computer operations, performing backup/recovery functions, and maintaining disaster recovery plans.
  • Candidates must ensure current systems comply with company standards while managing proactive and reactive maintenance of IT infrastructure.

Matching Summary

Match Score: 75

** The Technical Support Analyst role at Starwood Asia Pacific Hotels & Resorts requires providing technology support services to enhance business efficiency. The ideal candidate should possess a two-year degree or equivalent experience in IT, along with strong analytical and interpersonal skills, particularly within a hospitality context. **

Skills & Requirements

Must-have

  • Tier 1 support experience
  • LAN and WAN administration
  • Disaster recovery planning
  • Network security compliance
  • Hardware and software troubleshooting

Nice-to-have

  • Hospitality industry experience
  • Vendor management skills
  • Proactive maintenance mindset
  • Strong interpersonal communication
  • Multi-tasking in fast-paced environment

Key Requirements

  • 2-year degree from accredited college or equivalent training
  • Information Technology related job experience
  • Experience with Help Desk and Network Administration

Work Rights

Not specified

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