Executive, VIP Reservations (Call Centre)

RESORTS WORLD AT SENTOSA PTE. LTD.

Sentosa, Singapore
Minimum 21 years of age
Diploma with microsoft office proficiency
Relevant call centre or hotel experience
The role focuses on delivering excellent service by understanding and meeting guest expectations

Job Summary

  • The role focuses on delivering excellent service by understanding and meeting guest expectations.
  • Candidates must process calls and emails accurately to ensure timely booking and request handling.
  • The position requires coordination with internal departments to satisfy enquiries for RWS members and guests.

Matching Summary

The role focuses on delivering excellent service by understanding and meeting guest expectations.

Skills & Requirements

Must-have

  • Minimum 21 years of age
  • Diploma with Microsoft Office proficiency
  • Relevant call centre or hotel experience

Nice-to-have

  • Prior Opera system experience
  • Willingness to work rotating shifts
  • Ability to handle feedback professionally

Key Requirements

  • Minimum 21 years of age
  • Diploma qualification required
  • Microsoft Office proficiency required
  • Rotating shift availability including weekends

Work Rights

Not specified

Tailored Resume

Cover Letter