Warranty Care Specialist

ABB UK

**
Bachelor's degree in industrial or electrical engineering
2-3 years customer service experience in quality/engineering
Sap system proficiency
** ABB UK is seeking a Warranty Care Specialist to support post-sale customer requests, resolve complaints, and enhance customer satisfaction through continuous improvement. The ideal candidate will have a degree in engineering, relevant customer service experience, and familiarity with quality tools and processes. **

Job Summary

  • This role supports the accurate end-to-end resolution of post-sale customer requests, complaints, and disputes.
  • You will analyze trends within the claims process to highlight repetitive failures and support continuous improvement.
  • ABB offers a work environment where you are empowered to lead, supported to grow, and proud of the impact created together.

Matching Summary

Match Score: 75

** ABB UK is seeking a Warranty Care Specialist to support post-sale customer requests, resolve complaints, and enhance customer satisfaction through continuous improvement. The ideal candidate will have a degree in engineering, relevant customer service experience, and familiarity with quality tools and processes. **

Skills & Requirements

Must-have

  • Bachelor's Degree in Industrial or Electrical Engineering
  • 2-3 years Customer Service experience in Quality/Engineering
  • SAP system proficiency
  • Knowledge of 8D problem-solving tools

Nice-to-have

  • ISO Auditor certification
  • Knowledge of 10CFR Appendix B regulations
  • Prior experience with Switchgear and Circuit Breakers
  • Open to sponsorship for eligible candidates

Key Requirements

  • Bachelor's Degree required
  • 2-3 years relevant experience
  • SAP Experience required
  • 8D's knowledge required
  • Open to sponsorship

Work Rights

Not specified

Sponsorship: available

Tailored Resume

Cover Letter