Customer Service Representative

AmeriVet

Hicksville, NY, United States
On-site
Exceptional client experience
Professional and friendly service
Active listening skills
AmeriVet is seeking a Customer Service Representative in Hicksville, NY, to deliver exceptional client experiences in a veterinary setting. The role involves managing appointments, client communication, and supporting the medical team, while fostering a compassionate environment for pet owners

Job Summary

  • As our clients' first and last point of contact, the Client Service Representative (CSR) is vital in consistently delivering an exceptional client experience.
  • Through our tech systems, you’ll help streamline processes, enhance client access to care, and create a welcoming environment for pets and their owners.
  • At AmeriVet, we’re committed to your growth, development, well-being, and success.

Matching Summary

Match Score: 85

AmeriVet is seeking a Customer Service Representative in Hicksville, NY, to deliver exceptional client experiences in a veterinary setting. The role involves managing appointments, client communication, and supporting the medical team, while fostering a compassionate environment for pet owners.

Skills & Requirements

Must-have

  • Exceptional client experience
  • Professional and friendly service
  • Active listening skills
  • Handle multiple tasks efficiently
  • Fast-paced environment

Nice-to-have

  • Compassionate service
  • Empathy with emotional clients
  • Promote current promotions
  • Streamline processes with tech

Key Requirements

  • High school diploma or equivalent
  • Prior customer service experience
  • Basic proficiency with technology
  • Experience with Avimark preferred

Work Rights

Not specified

Tailored Resume

Cover Letter