Customer Service Representative (30 Hours Per Week)

Mechanics Bank

El Cerrito, CA, US
Base: $20.00 - $23.00 hourly; bonus/equity: eligib...
Part-time, onsite
Cash handling experience required
Customer service skills essential
Attention to detail mandatory
Mechanics Bank is seeking a part-time Customer Service Representative for their El Cerrito branch to assist customers with banking transactions while ensuring operational accuracy and compliance with banking regulations. The ideal candidate should have previous cash handling experience and strong interpersonal skills to deliver exceptional customer service

Job Summary

  • The Customer Service Representative is responsible for assisting customers with banking transactions and offering referrals for additional products and services.
  • Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following their date of hire.
  • The role requires maintaining operational quality and accuracy, including balancing cash at the end of each shift and preventing fraud.

Matching Summary

Match Score: 85

Mechanics Bank is seeking a part-time Customer Service Representative for their El Cerrito branch to assist customers with banking transactions while ensuring operational accuracy and compliance with banking regulations. The ideal candidate should have previous cash handling experience and strong interpersonal skills to deliver exceptional customer service.

Salary

Base: $20.00 - $23.00 hourly; Bonus/Equity: Eligible for commission/incentive plans; Benefits: Medical, dental, vision, 401(k) match, paid holidays, vacation, and volunteer time

Skills & Requirements

Must-have

  • Cash handling experience required
  • Customer service skills essential
  • Attention to detail mandatory
  • Bank deposit products knowledge
  • Compliance with banking regulations

Nice-to-have

  • Ability to work independently
  • Strong interpersonal communication
  • Team collaboration skills
  • Enthusiasm for bank products
  • Decision making under pressure

Key Requirements

  • High School Degree or GED required
  • Minimum of 1 year cash handling experience
  • Experience in a banking environment preferred

Work Rights

Not specified

Tailored Resume

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