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Citi Handlowy is seeking a Fraud Ops Specialist in Kuala Lumpur, Malaysia, for an entry-level role focused on risk assessments and fraud detection. The position offers extensive training and career development opportunities within a supportive and innovative work environment.
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Job Summary
The Fraud Ops Specialist is an entry level position responsible for completing thorough risk assessments when reviewing account activity while also delivering exceptional customer service to our clients.
Early fraud detection is critical in minimizing financial impact as well as protecting our client’s account and identity.
Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more.
Matching Summary
Match Score: 75
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Citi Handlowy is seeking a Fraud Ops Specialist in Kuala Lumpur, Malaysia, for an entry-level role focused on risk assessments and fraud detection. The position offers extensive training and career development opportunities within a supportive and innovative work environment.
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Skills & Requirements
Must-have
fraud risk assessment
complex fraud investigations
customer service skills
shifting/rotating schedule
data interpretation and organization
clear written and verbal communication
Nice-to-have
process improvement and innovation
unbiased decision making
work-life balance programs
exposure to senior leaders
volunteerism opportunities
Key Requirements
Bachelor’s/University degree
1-2 years experience in loan operations
ability to process inbound and outbound client calls