Fraud Ops Specialist

Citi Handlowy

Kuala Lumpur, Malaysia
**
Fraud risk assessment
Complex fraud investigations
Customer service skills
** Citi Handlowy is seeking a Fraud Ops Specialist in Kuala Lumpur, Malaysia, for an entry-level role focused on risk assessments and fraud detection. The position offers extensive training and career development opportunities within a supportive and innovative work environment. **

Job Summary

  • The Fraud Ops Specialist is an entry level position responsible for completing thorough risk assessments when reviewing account activity while also delivering exceptional customer service to our clients.
  • Early fraud detection is critical in minimizing financial impact as well as protecting our client’s account and identity.
  • Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more.

Matching Summary

Match Score: 75

** Citi Handlowy is seeking a Fraud Ops Specialist in Kuala Lumpur, Malaysia, for an entry-level role focused on risk assessments and fraud detection. The position offers extensive training and career development opportunities within a supportive and innovative work environment. **

Skills & Requirements

Must-have

  • fraud risk assessment
  • complex fraud investigations
  • customer service skills
  • shifting/rotating schedule
  • data interpretation and organization
  • clear written and verbal communication

Nice-to-have

  • process improvement and innovation
  • unbiased decision making
  • work-life balance programs
  • exposure to senior leaders
  • volunteerism opportunities

Key Requirements

  • Bachelor’s/University degree
  • 1-2 years experience in loan operations
  • ability to process inbound and outbound client calls

Work Rights

Not specified

Tailored Resume

Cover Letter