Customer Service Representative - Claremont (30.15 Hour/week)

Hecommunitybank

Claremont
Meaningful customer conversations
In-branch technology assistance
Transactional needs assessment
In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with

Job Summary

  • In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
  • Your understanding of your customers and the Bank’s offerings means you always know the right specialist to refer customers to for their more complex needs.
  • We are looking for a Customer Service Representative to join our Claremont branch on a part time, 30.15 hr/wk basis!

Matching Summary

In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.

Skills & Requirements

Must-have

  • meaningful customer conversations
  • in-branch technology assistance
  • transactional needs assessment
  • Financial Health Checks
  • personal loan applications
  • credit card applications
  • adhere to bank processes

Nice-to-have

  • passion for service excellence
  • act with integrity
  • customer at the centre
  • holistic customer solutions
  • community event participation

Key Requirements

  • Must be available for predetermined roster
  • Requires ability to ask right questions
  • Requires ability to find right solutions

Work Rights

Not specified

Tailored Resume

Cover Letter