GAP FROID is seeking a Responsable SAV CVC / Froid / Cuisine to oversee customer satisfaction, manage a team of technicians, and ensure operational efficiency in the service department. The ideal candidate should have specialized training in refrigeration or air conditioning, alongside managerial experience and strong organizational skills
Job Summary
Ensure customer satisfaction through quality and timely after-sales service interventions.
Manage and develop a team of 12 technicians and an assistant, ensuring respect for established margins and company rules.
The company offers a restaurant card, comprehensive training, a service vehicle, professional phone and laptop, and 100% employer-covered family health insurance.
Matching Summary
Match Score: 85
GAP FROID is seeking a Responsable SAV CVC / Froid / Cuisine to oversee customer satisfaction, manage a team of technicians, and ensure operational efficiency in the service department. The ideal candidate should have specialized training in refrigeration or air conditioning, alongside managerial experience and strong organizational skills.
Skills & Requirements
Must-have
Customer satisfaction
Team leadership
Profitability management
Technical expertise
Client technical advice
Nice-to-have
Adaptability to new technologies
Curiosity for technical matters
Strong interpersonal skills
Key Requirements
Specialized training in refrigeration/air conditioning
Experience in refrigeration/air conditioning/professional kitchens
Electrotechnical skills
Refrigeration system maintenance and regulation skills