Guest Relations Executive

JLL

Bengaluru, KA, India
Friendly and courteous guest relations
Reflect corporate image
Issue visitor badges and access cards
Greet visitors/clients providing a friendly, courteous guest relations service reflecting the corporate image of the client

Job Summary

  • Greet visitors/clients providing a friendly, courteous guest relations service reflecting the corporate image of the client.
  • Issue visitor badges/temporary card/service badge/new joiners ID & access card.
  • Handling client/visitors/sponsors complaints/feedbacks and other related problems and communicate to next level or as per escalation matrix.

Matching Summary

Greet visitors/clients providing a friendly, courteous guest relations service reflecting the corporate image of the client.

Skills & Requirements

Must-have

  • Friendly and courteous guest relations
  • Reflect corporate image
  • Issue visitor badges and access cards
  • Safety briefing to visitors
  • Maintain visitor log book
  • Handle client complaints and feedback
  • Ensure client safety and security protocols

Nice-to-have

  • Employee and client service focused
  • Proactively understand day-to-day requirements
  • Coordinate with various teams
  • Ensure availability of amenities

Key Requirements

  • Experience in guest relations
  • Familiarity with safety protocols
  • Ability to coordinate with stakeholders
  • Experience handling complaints

Work Rights

Not specified

Tailored Resume

Cover Letter