Fraud Support Associate (inbound Call Center) - Hybrid

Mtbachelor

Bridgeport, Connecticut, United States of America
$22.79 - $37.99 hourly (usd) ph
Hybrid
Handle inbound calls
Verify customer identity
Investigate flagged transactions
As a Fraud Support Associate, you are the first line of defense protecting our customers’ finances and personal information

Job Summary

  • As a Fraud Support Associate, you are the first line of defense protecting our customers’ finances and personal information.
  • You’ll handle 30-40 inbound calls per day from customers whose transactions have been flagged for potential fraud.
  • In this role, you’ll protect customers at some of their most stressful moments and safeguard their financial well-being.

Matching Summary

As a Fraud Support Associate, you are the first line of defense protecting our customers’ finances and personal information.

Salary

$22.79 - $37.99 Hourly (USD)

Skills & Requirements

Must-have

  • Handle inbound calls
  • Verify customer identity
  • Investigate flagged transactions

Nice-to-have

  • Strong de-escalation skills
  • Comfort using computers
  • Calm under pressure

Key Requirements

  • Associates degree or 2 years experience
  • Flexibility for varied schedules
  • Call center experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter