Fresenius Medical Care is seeking a Customer Excellence Officer for their Den Bosch location, focusing on providing excellent service to patients and clients in the healthcare sector. The role involves managing customer orders, maintaining data accuracy, and ensuring high customer satisfaction
Job Summary
Your responsibilities include planning and organizing the delivery of dialysis products and services to customers.
You will maintain contact with customers, hospitals, patients, and transport partners, processing orders and helping with product questions.
Fresenius Medical Care offers individual career development opportunities and a supportive organizational culture.
Matching Summary
Match Score: 85
Fresenius Medical Care is seeking a Customer Excellence Officer for their Den Bosch location, focusing on providing excellent service to patients and clients in the healthcare sector. The role involves managing customer orders, maintaining data accuracy, and ensuring high customer satisfaction.
Skills & Requirements
Must-have
Customer data management in SAP
Central link between logistics and delivery
Maintain contact with customers and partners
Order processing and product inquiries
Complaint handling support
High customer satisfaction
Nice-to-have
Team player
Solution-oriented mindset
Interest in healthcare
Innovative ideas
Key Requirements
Minimum 2 years of experience in a commercial or Customer Service role