Body Shop Customer Service Rep

Freedom CDJR of Lexington

Utica, NY, United States
Base: $16.00-$20.00 ph; bonus/equity: not specifie...
Customer complaint resolution
Responding promptly to inquiries
Maintaining customer records
Our state-of-the-art Collision Center is looking for a Customer Service Representative, or CSR, who thrives on providing an excellent customer experience

Job Summary

  • Our state-of-the-art Collision Center is looking for a Customer Service Representative, or CSR, who thrives on providing an excellent customer experience.
  • Our target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
  • Information about LITHIA’s comprehensive benefits can be reviewed on our careers site at https://www.lithiacareers.com/

Matching Summary

Our state-of-the-art Collision Center is looking for a Customer Service Representative, or CSR, who thrives on providing an excellent customer experience.

Salary

Base: $16.00-$20.00 per hour; Bonus/Equity: Not specified; Benefits: Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Wellness Programs

Skills & Requirements

Must-have

  • Customer complaint resolution
  • Responding promptly to inquiries
  • Maintaining customer records
  • Professional and empathetic attitude
  • Computer proficiency
  • Verbal and written communication skills

Nice-to-have

  • Problem-solving skills
  • Calm under stressful situations
  • Multi-channel customer communication

Key Requirements

  • At least 18 years of age
  • Valid license in state of residence
  • Experience working with customer support
  • High School graduate or equivalent

Work Rights

Valid license in state of residence required

Tailored Resume

Cover Letter