Engagement Specialist - Customer Interactions

Santander

Madrid, Spain
Competitive; not specified; health, family support...
2+ years business growth experience
Digital marketing ecosystem knowledge
Powerbi and google analytics proficiency
The role focuses on driving customer engagement initiatives to increase transaction volume, satisfaction, and minimize churn within a global bank transforming into a technology-driven organization

Job Summary

  • The role focuses on driving customer engagement initiatives to increase transaction volume, satisfaction, and minimize churn within a global bank transforming into a technology-driven organization.
  • Responsibilities include acting as the focal point for supervising transactional and relational linking initiatives while analyzing results to maximize business impact alongside specific domains.
  • Santander offers a competitive compensation package including health benefits through BeHealthy, family support programs, international mobility opportunities, and paid volunteer time.

Matching Summary

The role focuses on driving customer engagement initiatives to increase transaction volume, satisfaction, and minimize churn within a global bank transforming into a technology-driven organization.

Salary

Competitive; Not specified; Health, family support, mobility, volunteer time

Skills & Requirements

Must-have

  • 2+ years business growth experience
  • Digital marketing ecosystem knowledge
  • PowerBI and Google Analytics proficiency

Nice-to-have

  • Banking sector experience preferred
  • Basic programming or data analyst skills
  • Proactive energy for new ideas
  • Adaptability to business changes

Key Requirements

  • Minimum 2 years professional experience
  • Degree in ADE, Marketing or similar field
  • Experience in banking or digital business (preferred)

Work Rights

Not specified

Tailored Resume

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