Customer Success Manager - Paradox

Workday

Scottsdale, AZ, United States
Primary location base pyy range: $95,000 usd - $14...
Fully remote
Account management for enterprise clients
Client onboarding and training
Ongoing product support and troubleshooting
As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most

Job Summary

  • As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most.
  • The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other.
  • In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul.

Matching Summary

As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most.

Salary

Primary Location Base Pay Range: $95,000 USD - $142,600 USD; Additional US Location(s) Base Pay Range: $90,300 USD - $160,400 USD; Bonus/Equity: May be eligible for Workday Bonus Plan or role-specific commission/bonus, as well as annual refresh stock grants

Skills & Requirements

Must-have

  • Account management for enterprise clients
  • Client onboarding and training
  • Ongoing product support and troubleshooting
  • Strategic account management
  • Drive product innovations
  • Develop client relationships

Nice-to-have

  • Sun-drenched optimism and drive
  • Courageous collaborators
  • Curious minds
  • Empathy and shared enthusiasm
  • Bold ideas and genuine care

Key Requirements

  • 5+ years of customer success or account management experience
  • 5+ years supporting enterprise SaaS solutions
  • Technical understanding of complex software ecosystems
  • Experience educating clients on products
  • Bachelor degree or equivalent work experience

Work Rights

Not specified

Tailored Resume

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