This role serves as the single point of contact for HSBC in the sub-region, dedicated to ensuring high-level client interface and satisfaction
Job Summary
This role serves as the single point of contact for HSBC in the sub-region, dedicated to ensuring high-level client interface and satisfaction.
The incumbent is accountable for managing all aspects of the facilities and property management service delivery system, including asset management and operations.
The position requires overseeing the development and management of capital and expense budgets while coordinating with senior managers in the client's real estate team.
Matching Summary
This role serves as the single point of contact for HSBC in the sub-region, dedicated to ensuring high-level client interface and satisfaction.
Skills & Requirements
Must-have
Single point of contact for client
Manage capital and expense budgets
Oversee facilities management operations
Develop annual management plan
Ensure client satisfaction metrics
Nice-to-have
Demonstrate leadership and creativity
Bring innovation to service delivery
Share best practices with team
Continuous improvement on team morale
Seamless interface into client organization
Key Requirements
Experience in commercial real estate or facilities management