Job Summary

• The Application Support Engineer provides functional and/or technical support for resolution of customer problems, incidents, issues, requests and queries.
• Our future colleague will manage tickets assigned in expected SLA and manage e-mails/phone calls in expected SLA.
• Accenture offers access to trainings and materials for different skills, sponsorship for certifications, and continuous growth in a positive and multicultural work environment.

Matching Summary

Skills & Requirements

Key Requirements

• German language fluency (minimum B2)
• Upper Intermediate English (minimum B2)
• Customer interaction handling
• Problem solving and escalation management
• Data quality
• Organization skills
• Written and verbal communication skills

Work Rights