Customer Service Analyst - Kraft Heinz Ingredients

Kraft Heinz Company

Glenview, Illinois, United States
Base: $77,800.00 - $97,300.00; bonus: performance-...
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Bachelor's degree required
Sap proficiency for order processing
Microsoft office and windows skills
** Kraft Heinz Company is seeking a Customer Service Analyst to manage the SAP order-to-bill process, ensuring exceptional service for food manufacturer customers. The role requires strong analytical skills, customer service experience, and proficiency in SAP and Microsoft Office, with a focus on teamwork and problem-solving. **

Job Summary

  • The role is primarily responsible for the total execution of the SAP order to bill process while ensuring customers receive seamless supply and exceptional service.
  • Employees will work alongside a team of nine peers, collaborating with internal departments such as Sales, Operations, Finance, and Transportation to resolve customer inquiries.
  • The position offers a competitive base salary range of $77,800.00 - $97,300.00 along with eligibility for a performance-based bonus and comprehensive benefits.

Matching Summary

Match Score: 75

** Kraft Heinz Company is seeking a Customer Service Analyst to manage the SAP order-to-bill process, ensuring exceptional service for food manufacturer customers. The role requires strong analytical skills, customer service experience, and proficiency in SAP and Microsoft Office, with a focus on teamwork and problem-solving. **

Salary

Base: $77,800.00 - $97,300.00; Bonus: Performance-based eligible; Benefits: Healthcare, 401k, Paid Time Off

Skills & Requirements

Must-have

  • Bachelor's degree required
  • SAP proficiency for order processing
  • Microsoft Office and Windows skills

Nice-to-have

  • Spanish language proficiency
  • Food ingredient industry knowledge
  • Ecommerce/EDI familiarity
  • Passion for challenging status quo

Key Requirements

  • Bachelor's degree required
  • Proven analytical and problem-solving skills
  • Excellent written and verbal communication skills

Work Rights

Not specified

Tailored Resume

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