Patient Experience Representative - Scheduling Specialist

Intermountain Health

Logan, Utah, US
Base: $19.85 - $30.21; bonus/equity: not specified...
Onsite
Surgery scheduling
Manage provider schedules
Verify eligibility and benefits
Creates and manages provider’s surgery/hospital procedure schedules, including changes, cancellations, and rescheduling

Job Summary

  • Creates and manages provider’s surgery/hospital procedure schedules, including changes, cancellations, and rescheduling.
  • Obtains authorization for surgeries/hospital procedures by researching coverage and obtaining prior authorization, and verifies eligibility and benefits.
  • Meets with surgery/procedure patients to explain the process, including pre-op labs, tests, or any pre-requisite that needs prior attention.

Matching Summary

Creates and manages provider’s surgery/hospital procedure schedules, including changes, cancellations, and rescheduling.

Salary

Base: $19.85 - $30.21; Bonus/Equity: Not specified; Benefits: Generous benefits package

Skills & Requirements

Must-have

  • Surgery scheduling
  • Manage provider schedules
  • Verify eligibility and benefits
  • Obtain prior authorization
  • Coordinate with hospital staff

Nice-to-have

  • Patient care
  • Customer service
  • AI-enhanced recruitment

Key Requirements

  • Two years of medical registration, billing, collection, scheduling, or insurance experience
  • Two years of customer service experience
  • Working knowledge of word processing, spreadsheet, email, and calendaring programs

Work Rights

Not specified

Tailored Resume

Cover Letter