The Manager, Payments Incident Response & Resiliency will be responsible for leading and coordinating the response to critical incidents impacting the banks global payment systems
Job Summary
The Manager, Payments Incident Response & Resiliency will be responsible for leading and coordinating the response to critical incidents impacting the banks global payment systems.
Prioritize client impact during incidents, maintaining transparent and effective communication with stakeholders to uphold trust and minimize disruption.
A rewarding career path with diverse opportunities for professional development.
Matching Summary
The Manager, Payments Incident Response & Resiliency will be responsible for leading and coordinating the response to critical incidents impacting the banks global payment systems.
Skills & Requirements
Must-have
Lead incident response for payment applications
Prioritize client impact during incidents
Optimize resilient operational processes
Document end-to-end payment journeys
Fluent in English and Spanish
Nice-to-have
Continuous improvement in payment systems
Collaboration with cross-functional teams
Data-driven approach in decision making
Key Requirements
Bachelor’s degree in Business, Engineering, Computer Science or equivalent
3+ years of experience in payments operations, incident management
Proven knowledge of high-value payments domain
Solid knowledge of domestic low-value payments domain
Experience in related Payments operations or capital markets