Operations Manager - Global Hospitality Services - Vice President
Citi Handlowy
Mumbai, Maharashtra, India
Fully remote
Global hospitality services operations
Operations excellence and vendor management
Drive continuous service improvement
The Operations Manager – India, Global Hospitality Services (Vice President) is a senior-level professional with full leadership responsibilities for leading and managing the Global Hospitality Services (GHS) operations across Citi's India portfolio
Job Summary
The Operations Manager – India, Global Hospitality Services (Vice President) is a senior-level professional with full leadership responsibilities for leading and managing the Global Hospitality Services (GHS) operations across Citi's India portfolio.
The role will require a high degree of flexibility due to its dynamic nature and may incur travel across the country and possibly around the region.
Responsible presenting GHS product knowledge to leverage best support from suppliers and Citi representatives.
Matching Summary
The Operations Manager – India, Global Hospitality Services (Vice President) is a senior-level professional with full leadership responsibilities for leading and managing the Global Hospitality Services (GHS) operations across Citi's India portfolio.
Skills & Requirements
Must-have
Global Hospitality Services operations
Operations excellence and vendor management
Drive continuous service improvement
Accountable for operational budgets
Manage reporting and analysis
Subject Matter Expert for regional team
Nice-to-have
Clear thinking and innovative
Ability to multitask and support remote teams
Flexibility and responsiveness
Structured and organized approach
Strong leadership and influencing skills
Resilience and adaptability
Key Requirements
Minimum 10 years related working experience
University degree graduate with hospitality or related major