Service & Vendor Manager - China Enterprise Technologies
Roche UK
China
Not specified; not specified; not specified
Onsite
Managed service provider (msp) transition experience
It hardware and software lifecycle management
Service level agreement (sla) verification
This role serves as the primary Service Delivery Management and Vendor Management Professional for China users within the Roche CET organization
Job Summary
This role serves as the primary Service Delivery Management and Vendor Management Professional for China users within the Roche CET organization.
The position requires leading end-to-end daily service delivery processes while rigorously verifying deliverables against SLAs and SOWs to ensure business continuity.
Candidates must manage the full lifecycle of IT assets including budget planning, physical inventory checks, and strict financial ledger alignment.
Matching Summary
This role serves as the primary Service Delivery Management and Vendor Management Professional for China users within the Roche CET organization.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
Managed Service Provider (MSP) transition experience
IT hardware and software lifecycle management
Service Level Agreement (SLA) verification
CAPEX/OPEX budget planning and management
Physical inventory auditing and compliance
Nice-to-have
Continuous improvement mindset application
Data-driven KPI design and analysis
Cross-cultural stakeholder collaboration
Process optimization in global teams
Employee experience enhancement focus
Key Requirements
Proven ownership of third-party engagement outcomes
Experience transitioning from contractor models to managed services
Solid understanding of vendor management and sourcing principles
Mastery of IT asset lifecycle management and auditing