Répartiteur(trice), Centre D'assistance

AtkinsRéalis

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Respond to user requests
Enter and track work orders
Liaise with technical teams
** AtkinsRéalis is seeking a Répartiteur(trice) for their Centre D'assistance to manage user requests from hospital clients. The role involves receiving and prioritizing service requests, coordinating with technical teams, and ensuring effective communication throughout the process. **

Job Summary

  • The dispatcher is responsible for receiving and analyzing user requests, entering them into the QFM system, and distributing them to the appropriate technical teams.
  • This role involves following up on requests by communicating with technicians and subcontractors, writing reports, and completing required documentation.
  • AtkinsRéalis offers competitive compensation, recognition, flexible benefits, and professional development programs within a hybrid work culture.

Matching Summary

Match Score: 75

** AtkinsRéalis is seeking a Répartiteur(trice) for their Centre D'assistance to manage user requests from hospital clients. The role involves receiving and prioritizing service requests, coordinating with technical teams, and ensuring effective communication throughout the process. **

Skills & Requirements

Must-have

  • Respond to user requests
  • Enter and track work orders
  • Liaise with technical teams
  • Communicate with technicians
  • Manage emergency situations

Nice-to-have

  • Professionalism and rigor
  • Adaptable to needs
  • Foster work-life balance

Key Requirements

  • Minimum 2 years customer service experience
  • High school diploma (Secondary 5)
  • Proficiency in French (oral and written)
  • Proficiency in Microsoft Office Suite

Work Rights

Not specified

Tailored Resume

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