Ace Luzon - Community And Campus Recruiting - Ben - Baguio - 2025

Concentrix

Baguio City, Philippines
Fully onsite
High school diploma required
Strong computer navigation skills
Ability to rotate shifts
This job posting seeks a Customer Support Associate I for Concentrix in Baguio City, Philippines. The role requires effective customer service skills, strong communication abilities, and the capacity to handle routine inquiries in a fast-paced environment

Job Summary

  • The role interfaces with customers via inbound calls, outbound calls, or the Internet to provide service support and resolve routine problems.
  • Employees must ensure service delivery meets contractual Key Performance Indicators while demonstrating empathy and building rapport with clients.
  • The position requires a high school diploma, strong computer skills, and the ability to adapt quickly in a fast-paced, high-production environment.

Matching Summary

Match Score: 75

This job posting seeks a Customer Support Associate I for Concentrix in Baguio City, Philippines. The role requires effective customer service skills, strong communication abilities, and the capacity to handle routine inquiries in a fast-paced environment.

Skills & Requirements

Must-have

  • High school diploma required
  • Strong computer navigation skills
  • Ability to rotate shifts
  • Fast-paced environment tolerance
  • Effective verbal communication

Nice-to-have

  • Three to six months experience preferred
  • Empathy and patience in contact situations
  • Team collaboration and independent work
  • Multi-tasking flexibility
  • Product knowledge retention

Key Requirements

  • High school diploma
  • 3-6 months relevant experience (preferred)
  • Shift rotation availability
  • Basic PC knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter