Customer Service Call Center Representative

Driveway Finance Corporation

Tigard, OR, US
Base: $20ph; bonus/equity: + pyy differential for ...
Hybrid
Inbound telephone customer service experience
Accurate data input into loan processing systems
Strong attention to detail and sense of urgency
The role involves handling inbound service calls from customers while providing excellent service and accurately capturing data using company loan processing systems

Job Summary

  • The role involves handling inbound service calls from customers while providing excellent service and accurately capturing data using company loan processing systems.
  • Employees will monitor customer account details for non-payments, declined payments, and other irregularities while educating customers on account terms.
  • The position offers competitive pay starting at $20/hour along with comprehensive benefits including medical, dental, vision, and a 401(k) retirement plan.

Matching Summary

The role involves handling inbound service calls from customers while providing excellent service and accurately capturing data using company loan processing systems.

Salary

Base: $20/hour; Bonus/Equity: Additional pay differential for Spanish language proficiency; Benefits: Medical, Dental, Vision, Paid Holidays & PTO, Disability, Life Insurance, 401(k)

Skills & Requirements

Must-have

  • Inbound telephone customer service experience
  • Accurate data input into loan processing systems
  • Strong attention to detail and sense of urgency

Nice-to-have

  • Spanish language proficiency pay differential
  • Courteous and professional communication skills
  • Experience with MS Office software suite

Key Requirements

  • Previous telephone customer service experience preferred
  • Ability to perform accurate data input
  • Strong PC skills including MS Office

Work Rights

Not specified

Tailored Resume

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