Base: $19.60-$20.96 ph; bonus/equity: not specifie...
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Bilingual english and spanish skills
High school diploma or equivalent
One-year related work experience
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Accendra Health is seeking a Bilingual Branch Coordinator who will serve as a critical point of contact for patients and their caregivers, ensuring a supportive and efficient experience. The role requires strong customer service skills, adaptability, and effective communication in both English and Spanish.
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Job Summary
This role serves as the first point of contact for patients, ensuring a welcoming and supportive experience during their care journey.
The position involves coordinating timely equipment delivery, navigating insurance coverage, and securing health plan authorizations to accelerate patient access to care.
Employees benefit from a stable Monday-Friday schedule, career growth opportunities, and comprehensive benefits including medical, dental, vision, and 401(k) plans.
Matching Summary
Match Score: 75
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Accendra Health is seeking a Bilingual Branch Coordinator who will serve as a critical point of contact for patients and their caregivers, ensuring a supportive and efficient experience. The role requires strong customer service skills, adaptability, and effective communication in both English and Spanish.
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Salary
Base: $19.60-$20.96 per hour; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, 401(k), PTO, paid parental leave
Skills & Requirements
Must-have
Bilingual English and Spanish skills
High school diploma or equivalent
One-year related work experience
Multi-line phone system usage
Insurance authorization knowledge
Nice-to-have
Strong customer service and bedside manner
Willingness to learn and adaptability
Time management and communication skills
Intermediate computer skills
Supportive team environment
Key Requirements
High school diploma or equivalent required
At least one year of related work experience
Fluency in reading, writing, and speaking Spanish
Experience with multi-line phone systems
Two years office or healthcare experience preferred