Client Care Representative | Clinical Administration | Pt - Batemans Bay

Sonova Group

Batemans Bay, Australia
Competitive remuneration pyckage; base salary + mo...
On-site
Face to face customer service
Administrative support
Clinic operations management
You will play an important role within our business providing exceptional service to our predominantly older clientele and helping them manage their hearing health in this diverse client facing role

Job Summary

  • You will play an important role within our business providing exceptional service to our predominantly older clientele and helping them manage their hearing health in this diverse client facing role.
  • Welcoming our clients and managing their experience for optimal outcomes, scheduling and confirming appointments, and providing administrative support to our Clinicians are key responsibilities.
  • This role offers a competitive remuneration package including base salary plus monthly performance bonuses, salary packaging options, and access to discounts from over 500 retailers.

Matching Summary

You will play an important role within our business providing exceptional service to our predominantly older clientele and helping them manage their hearing health in this diverse client facing role.

Salary

Competitive remuneration package; Base salary plus monthly performance bonuses; Salary packaging options

Skills & Requirements

Must-have

  • face to face customer service
  • administrative support
  • clinic operations management
  • managing clinic phone line
  • billing and payment processing
  • intermediate computer skills

Nice-to-have

  • passion for delivering amazing client experience
  • great communication and active listening
  • resilience self-motivation and energy
  • interest in hearing aid features

Key Requirements

  • Prior experience in customer service/administration
  • Ability to work autonomously and within a team
  • Focus on results and best possible outcomes

Work Rights

Not specified

Tailored Resume

Cover Letter