Guest Service Agent

Drury Hotels

Frisco, Texas, United States
Base: not specified; bonus/equity: quarterly bonus...
Front desk operations
Cash handling and reconciliation
Guest satisfaction monitoring
Serve as the happy, helpful face of our hotel to guests entering and departing our front door

Job Summary

  • Serve as the happy, helpful face of our hotel to guests entering and departing our front door.
  • Assist guests in a friendly, efficient, courteous, and professional manner, performing front desk related functions.
  • Drury Hotels offers incentives, work-life balance, career growth, and health and well-being benefits.

Matching Summary

Serve as the happy, helpful face of our hotel to guests entering and departing our front door.

Salary

Base: Not specified; Bonus/Equity: Quarterly bonuses up to $3200/year; Benefits: Medical, dental, vision, prescription, life, disability, Team Member Assistance Program, 401(k) match, hotel discounts, free room nights

Skills & Requirements

Must-have

  • Front desk operations
  • Cash handling and reconciliation
  • Guest satisfaction monitoring
  • Problem resolution skills
  • Food preparation and service

Nice-to-have

  • Warm and friendly demeanor
  • High integrity and hospitality
  • Can-do spirit and unique personality
  • Cross-training opportunities
  • Award-winning company culture

Key Requirements

  • Ability to speak and receive direction in English
  • Willingness to work alone as scheduled

Work Rights

Not specified

Tailored Resume

Cover Letter