Answers all incoming calls, relays emergency messages by announcing various alerts and warnings over the paging system, and contacts personnel as necessary
Job Summary
Answers all incoming calls, relays emergency messages by announcing various alerts and warnings over the paging system, and contacts personnel as necessary.
Places outgoing calls as requested by employees and management, and maintains accurate records of all calls.
Greets visitors, provides general information, and assists in training and onboarding new staff.
Matching Summary
Answers all incoming calls, relays emergency messages by announcing various alerts and warnings over the paging system, and contacts personnel as necessary.
Skills & Requirements
Must-have
Excellent communication and interpersonal skills
Ability to multi-task
Respond quickly to emergency situations
Maintain confidentiality
Knowledge of medical terminology
Nice-to-have
Customer service skills
Analytical skills
Ability to retain and repeat information
Key Requirements
High School Diploma or equivalent
Six months PBX operator experience or one year multi-line phone experience