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People Corporation is seeking a Bilingual Client Care Specialist fluent in Spanish and English to provide exceptional customer service to plan members, clients, and service providers. The role involves responding to inquiries, troubleshooting issues, and maintaining high service standards.
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Job Summary
The Bilingual Client Care Specialist will provide exceptional customer care by interacting with plan members, clients, advisors, and service providers via phone and email.
Responsibilities include obtaining, analyzing, and verifying the accuracy of claim submissions and data, and assisting members and service providers with the online portal and mobile app.
The company offers a suite of benefits including extended health care, dental benefits, a retirement savings plan, and assistance for industry designations.
Matching Summary
Match Score: 75
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People Corporation is seeking a Bilingual Client Care Specialist fluent in Spanish and English to provide exceptional customer service to plan members, clients, and service providers. The role involves responding to inquiries, troubleshooting issues, and maintaining high service standards.
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Salary
Base: $45,000 - $55,000 annually
Skills & Requirements
Must-have
Spanish and English fluency
Respond to general inquiries
Troubleshoot and resolve problems
Analyze and verify claim submissions
Nice-to-have
Insurance and benefits claims experience
Desire to provide exceptional service
Key Requirements
Minimum of 3 years customer care experience
Fluency in Spanish and English (written and verbal)