Job Summary

• The Customer Success Manager's mission is to deliver differentiated experiences that make our customers more successful in achieving their vision through collaboration, consulting, and advocacy.
• This position involves proactive engagement with customers, handling escalations, conducting pricing reviews, and maintaining long-term relationships to reduce attrition and increase revenue.
• Global Payments offers a comprehensive benefits package including medical, dental, vision care, paid time off, recognition programs, retirement options, and eligibility for a quarterly bonus based on performance.

Matching Summary

Salary

Base: Not specified; Bonus/Equity: Quarterly bonus up to $2,000 based on KPIs; Benefits: Comprehensive medical, dental, vision, paid time off, retirement, and other programs

Skills & Requirements

Key Requirements

• 1+ years of customer service experience
• Bachelor’s Degree preferred
• 1+ year in the credit card industry preferred
• 1+ years of account management or sales experience preferred

Work Rights