Receptionniste Polyvalent(e) (h/f/nb)

Mama Shelter

Paris, France
Not specified; benefits: -50% on selected meals; -...
On-site
Personalized guest check-in and check-out
Cash handling and register management
Telephone switchboard operation
The role involves ensuring a perfect customer experience by managing all aspects of the guest journey from arrival to departure

Job Summary

  • The role involves ensuring a perfect customer experience by managing all aspects of the guest journey from arrival to departure.
  • Employees are responsible for maintaining accurate cash registers, processing invoices, and promoting hotel amenities like restaurants and shops.
  • The company offers significant benefits including discounted stays at Mama hotels, meal discounts, and partial public transport coverage.

Matching Summary

The role involves ensuring a perfect customer experience by managing all aspects of the guest journey from arrival to departure.

Salary

Not specified; Benefits: -50% on selected meals; -30% on shop items; 75% Pass Navigo covered; Discounted hotel stays

Skills & Requirements

Must-have

  • Personalized guest check-in and check-out
  • Cash handling and register management
  • Telephone switchboard operation
  • Last-minute reservation processing
  • Client feedback and complaint resolution

Nice-to-have

  • Creative writing for in-hotel messaging
  • Retail and merchandise sales skills
  • Restaurant promotion abilities
  • Stress management under pressure
  • Multilingual communication capabilities

Key Requirements

  • Opera Cloud PMS proficiency (preferred)
  • Ability to handle multiple priorities simultaneously
  • Strong attention to detail and anticipation

Work Rights

Not specified

Tailored Resume

Cover Letter