Chapter Lead Customer Channels And Data (ccd) Non-financial Risk
CBA (Commonwealth Bank)
Sydney, New South Wales, Australia
End-to-end non-financial risk management
Technology risk and data governance
Ai and advanced analytics risk
You will play a pivotal role in fostering a proactive risk and control culture while enabling CCD to deliver innovative, technology‑led outcomes safely and within risk appetite
Job Summary
You will play a pivotal role in fostering a proactive risk and control culture while enabling CCD to deliver innovative, technology‑led outcomes safely and within risk appetite.
You are accountable for end‑to‑end non‑financial risk management across customer and banker channels, data and analytics, AI and models, technology platforms, and supplier environments.
You’ll have a highly visible and impactful role, working on complex and meaningful matters that shape how Business Banking delivers safe, innovative and customer‑focused outcomes.
Matching Summary
You will play a pivotal role in fostering a proactive risk and control culture while enabling CCD to deliver innovative, technology‑led outcomes safely and within risk appetite.
Skills & Requirements
Must-have
end-to-end non-financial risk management
technology risk and data governance
AI and advanced analytics risk
model risk and third-party risk
risk and change management frameworks
embedding human-in-the-loop controls
Nice-to-have
growth mindset and sound judgement
challenging constructively in fast-moving environments
enabling responsible AI adoption
Key Requirements
Extensive experience in non-financial risk management
Deep expertise across technology, data, AI, model, operational, and third-party risk
Strong understanding of data, analytics, and model governance
Proven experience applying risk and change frameworks