Customer Service Representative, Medical Review/accident & Health

CVS Health

Franklin, TN, United States
Base: $17.00 - $28.46; bonus/equity: not specified...
6+ months call center experience
Excellent communication skills
Multitasking capability
CVS Health is committed to building a world of health around every individual

Job Summary

  • CVS Health is committed to building a world of health around every individual.
  • The role involves answering and documenting incoming contacts to ensure customer satisfaction.
  • Employees enjoy comprehensive benefits that promote wellness and financial security.

Matching Summary

CVS Health is committed to building a world of health around every individual.

Salary

Base: $17.00 - $28.46; Bonus/Equity: Not specified; Benefits: Comprehensive and competitive benefits

Skills & Requirements

Must-have

  • 6+ months call center experience
  • excellent communication skills
  • multitasking capability

Nice-to-have

  • experience with accident and health insurance
  • familiar with medical terminology
  • problem solving skills

Key Requirements

  • high school diploma or equivalent experience
  • experience with de-escalation techniques
  • ability to handle difficult customers

Work Rights

Not specified

Tailored Resume

Cover Letter