Stagiaire Réservations F/h

Royal Monceau – Raffles Paris

Paris, France
On-site
Fluent english language skills
Telephone etiquette and warm greeting
Hotel reservation system proficiency
You will provide support to the Raffles Service team ensuring all procedures and quality standards are followed to satisfy clients

Job Summary

  • You will provide support to the Raffles Service team ensuring all procedures and quality standards are followed to satisfy clients.
  • Your role involves acting as an ambassador by providing warm telephone greetings and excellent service to guests.
  • The position requires assisting with reservation entry, call dispatching, and collaborating with various hotel departments for special requests.

Matching Summary

You will provide support to the Raffles Service team ensuring all procedures and quality standards are followed to satisfy clients.

Skills & Requirements

Must-have

  • Fluent English language skills
  • Telephone etiquette and warm greeting
  • Hotel reservation system proficiency

Nice-to-have

  • Knowledge of Opera software
  • Additional languages like Mandarin or Japanese
  • Artistic appreciation and cultural knowledge

Key Requirements

  • Mandatory fluency in English
  • Familiarity with OPERA software preferred
  • Multilingual capabilities considered a plus

Work Rights

Not specified

Tailored Resume

Cover Letter