Not specified; not specified; medical/dental/visio...
Problem-solving and critical thinking skills
Strong verbal and written communication
Experience in customer service and support
The Account Director serves as the primary liaison between agents, Agent Pipeline, and carriers to ensure high levels of service and effective communication
Job Summary
The Account Director serves as the primary liaison between agents, Agent Pipeline, and carriers to ensure high levels of service and effective communication.
This role requires proactive troubleshooting and conflict resolution to drive agent satisfaction and loyalty within the insurance marketing organization.
The company offers a comprehensive benefits package including medical/dental/vision insurance, 401(k) retirement plan, and paid holidays.
Matching Summary
The Account Director serves as the primary liaison between agents, Agent Pipeline, and carriers to ensure high levels of service and effective communication.
Salary
Not specified; Not specified; Medical/Dental/Vision Insurance, 401(k), Paid Holidays, PTO, Life Insurance, Disability Coverage
Skills & Requirements
Must-have
Problem-solving and critical thinking skills
Strong verbal and written communication
Experience in customer service and support
Ability to multitask in dynamic environment
Proficiency with carrier portals and contracting
Nice-to-have
Empathetic and forward-thinking approach
Proven track record as a team player
Self-motivated with ownership of responsibilities
Collaborative solution-oriented mindset
Key Requirements
Limited day travel with occasional overnight travel