Collections Consultant (polish & English) – Barcelona Sdc

Air Products

Barcelona, Spain
Not specified; benefits: medical insurance, life i...
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Native polish language proficiency
Strong english communication skills
Customer service experience required
** Air Products is seeking a Collections Consultant fluent in Polish and English for their Shared Delivery Center in Barcelona. The role involves managing customer balances, resolving disputes, and collaborating with internal teams while benefiting from a supportive and multicultural work environment. **

Job Summary

  • The role involves ensuring timely collection of outstanding customer balances while handling calls and emails within departmental targets.
  • Candidates will join a diverse 6-person team supporting the Polish market with a comprehensive 2-week training package provided.
  • The company offers a flexible working arrangement allowing employees to work from home 3 days per week along with medical insurance and pension plans.

Matching Summary

Match Score: 75

** Air Products is seeking a Collections Consultant fluent in Polish and English for their Shared Delivery Center in Barcelona. The role involves managing customer balances, resolving disputes, and collaborating with internal teams while benefiting from a supportive and multicultural work environment. **

Salary

Not specified; Benefits: Medical insurance, life insurance, pension plan, restaurant card, private health insurance for family, nursery vouchers, transport card, parking space

Skills & Requirements

Must-have

  • Native Polish language proficiency
  • Strong English communication skills
  • Customer service experience required

Nice-to-have

  • Czech, Slovak, or Hungarian language skills
  • Experience in corporate environment
  • SAP software proficiency

Key Requirements

  • Native Polish and strong English fluency
  • Prior customer service interaction experience
  • Business Administration or Economics education preferred

Work Rights

Not specified

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