Director Of Student Accounts

University of Arkansas, Fayetteville

Fayetteville, Arkansas, USA
Base: $75,092 - $86,355; bonus/equity: not specifi...
Student cashiering operations
Collections and loans management
Customer service excellence
The Director of Student Accounts will lead the day-to-day operations of the customer-facing portion of the Treasurer's Office, including cashiering, collections, and customer service teams

Job Summary

  • The Director of Student Accounts will lead the day-to-day operations of the customer-facing portion of the Treasurer's Office, including cashiering, collections, and customer service teams.
  • Responsibilities include developing strategies to improve efficiency and customer service while ensuring compliance with federal, state, and university regulations.
  • The University of Arkansas offers a comprehensive benefits package including health, dental, life and disability insurance, tuition waivers, holidays, and retirement programs.

Matching Summary

The Director of Student Accounts will lead the day-to-day operations of the customer-facing portion of the Treasurer's Office, including cashiering, collections, and customer service teams.

Salary

Base: $75,092 - $86,355; Bonus/Equity: Not specified; Benefits: University contributions to insurance, tuition waivers, holidays, leave accrual, retirement programs

Skills & Requirements

Must-have

  • Student Cashiering Operations
  • Collections and Loans Management
  • Customer Service Excellence
  • Financial Compliance
  • System Implementation and Testing

Nice-to-have

  • Strategic Planning
  • Resource Allocation
  • Human Resources Management
  • Harmonious Working Relationships

Key Requirements

  • Bachelor's degree in accounting, finance, business administration, or related field
  • At least two years of customer service experience
  • At least two years of supervisory experience
  • At least two years of experience in higher education or financial setting
  • Proof of legal authority to work in the United States

Work Rights

Proof of legal authority to work in the United States

Tailored Resume

Cover Letter