Manager - Quality Assurance (print Communications) (on-site)

Shelter Lending Services LLC

Not specified; not specified; medical, dental, vis...
On-site
6-8 years quality assurance experience
4+ years mortgage industry experience
2+ years management experience
Shelter Lending Services LLC is seeking a Manager for Quality Assurance in print communications, focusing on overseeing compliance audits and enhancing operational controls. The role requires a skilled leader with substantial experience in quality assurance within the mortgage industry, emphasizing collaboration and effective communication

Job Summary

  • The Manager - Quality Assurance oversees a QA Audit team reviewing company processes for compliance with internal, regulatory, and client-specific guidelines.
  • The role requires extensive functional knowledge in collections, default management, and understanding of federal laws such as FDCPA and RESPA.
  • Newrez offers a comprehensive benefits package including medical insurance, 401(k) matching, paid parental leave, and tuition reimbursement.

Matching Summary

Match Score: 85

Shelter Lending Services LLC is seeking a Manager for Quality Assurance in print communications, focusing on overseeing compliance audits and enhancing operational controls. The role requires a skilled leader with substantial experience in quality assurance within the mortgage industry, emphasizing collaboration and effective communication.

Salary

Not specified; Not specified; Medical, dental, vision, 401(k), paid leave, tuition reimbursement

Skills & Requirements

Must-have

  • 6-8 years quality assurance experience
  • 4+ years mortgage industry experience
  • 2+ years management experience
  • Knowledge of FDCPA RESPA TILA regulations
  • Expert Microsoft Excel skills including VLOOKUP
  • SQL programming knowledge required
  • On-site work requirement mandatory

Nice-to-have

  • Strong leadership and mentoring skills
  • Ability to adapt to changing conditions
  • Excellent verbal and written communication
  • Experience with Loss mitigation processes
  • Collaborative problem-solving abilities

Key Requirements

  • Bachelor's degree preferred
  • Must be available for on-site work
  • Possess smartphone meeting security standards
  • Proven ability to manage audit teams

Work Rights

Not specified

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