Customer Experience Advisor | S1 | Retail Banking | Newark/grantham Twin

santander-karriere.de

Newark, , United Kingdom
Base: £25,000; bonus/equity: £500 annual cash allo...
Outstanding customer service skills
Effective communication with customers
Flexible working hours monday to saturday
Santander is driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible

Job Summary

  • Santander is driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.
  • You’ll be a listener and problem solver, assisting customers with transactions, technology, calls, and protecting them against fraud and scams.
  • Employees receive a starting salary of £25,000 plus a £500 annual cash allowance, 25 days’ holiday plus bank holidays, voluntary healthcare benefits, pension contributions, and wellbeing support.

Matching Summary

Santander is driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.

Salary

Base: £25,000; Bonus/Equity: £500 annual cash allowance; Benefits: 25 days holiday plus bank holidays, healthcare, pension, death-in-service, income protection

Skills & Requirements

Must-have

  • Outstanding customer service skills
  • Effective communication with customers
  • Flexible working hours Monday to Saturday
  • Handling customer transactions and queries
  • First point of contact in branch or phone

Nice-to-have

  • Team working with can-do approach
  • Openness to broad range of activities
  • Ability to adapt to business needs
  • Problem solving and relationship building

Key Requirements

  • Proven customer service experience
  • Right to work in the UK

Work Rights

Right to work in the UK required

Tailored Resume

Cover Letter