Customer Service Rep Ii

Medtronic UK

Shinagawa, Tokyo, Japan
On-site (with potential for 1-2 days remote work per week after initial training)
Customer support experience
Pc skills (microsoft office)
Multitasking and information processing
Medtronic UK is seeking a Customer Service Representative (II) in Shinagawa, Tokyo, to provide continuous support to patients using implantable medical devices. The role requires strong communication skills and a background in customer service, emphasizing a compassionate approach towards patient concerns

Job Summary

  • This position is for individuals with disabilities.
  • Respond to patient inquiries via phone regarding implanted medical devices and remote monitoring.
  • Medtronic offers a competitive salary and flexible benefits package, including childcare support and career development programs.

Matching Summary

Match Score: 85

Medtronic UK is seeking a Customer Service Representative (II) in Shinagawa, Tokyo, to provide continuous support to patients using implantable medical devices. The role requires strong communication skills and a background in customer service, emphasizing a compassionate approach towards patient concerns.

Skills & Requirements

Must-have

  • Customer support experience
  • PC skills (Microsoft Office)
  • Multitasking and information processing
  • Communication and team collaboration

Nice-to-have

  • Call center experience
  • Customer support experience
  • Sales administration experience
  • Medical industry experience

Key Requirements

  • 3+ years of professional experience
  • Customer-facing experience (sales, retail, reception)
  • High school diploma or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter