Surety Bond Specialist

VGM Group

Waterloo, IA, United States
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Surety bond claims handling
Customer service for surety bonds
Carrier partner relationship management
** VGM Group is seeking a Surety Bond Specialist to provide exceptional customer service and support for their surety bond customers. The role requires strong organizational and communication skills, with a focus on handling claims and maintaining relationships with clients and partners. **

Job Summary

  • The Surety Bond Specialist will provide customers exceptional service on their bonds, ensure that we maintain strong relationships with surety bond carrier partners, and assist all insurance customers with their bond needs.
  • This role is responsible for handling all surety bond claims and is expected to maintain a commitment to high-quality customer service.
  • At VGM Group, we are 100% employee owned and have provided Protection Beyond Policies for over 30 years.

Matching Summary

Match Score: 75

** VGM Group is seeking a Surety Bond Specialist to provide exceptional customer service and support for their surety bond customers. The role requires strong organizational and communication skills, with a focus on handling claims and maintaining relationships with clients and partners. **

Skills & Requirements

Must-have

  • Surety bond claims handling
  • Customer service for surety bonds
  • Carrier partner relationship management
  • System integration for surety bonds
  • Insurance and surety bond knowledge

Nice-to-have

  • Problem-solving and resourcefulness
  • Collaborative and fast-paced environment
  • Curiosity and digging deeper
  • Process improvement development
  • Employee-owned company culture

Key Requirements

  • Commercial Insurance License required
  • 2 or 4 year degree required
  • 1+ year(s) customer service experience
  • Excellent communication and interpersonal skills
  • Proven attention to detail and problem-solving
  • Ability to manage multiple tasks
  • Ability to work independently
  • Strong organizational and time management skills

Work Rights

Not specified

Tailored Resume

Cover Letter