Client Service Delivery Senior Officer

European Depositary Bank SA

Competitive remuneration commensurate with skills;...
Minimum 5 years fintech or banking experience
2 years client-facing role experience
Payments back-office operations knowledge
The role involves providing day-to-day support to clients on banking products while resolving queries with the highest professional standards

Job Summary

  • The role involves providing day-to-day support to clients on banking products while resolving queries with the highest professional standards.
  • Candidates must proactively identify operational risks and ensure timely completion of tasks by communicating effectively with internal and external stakeholders.
  • The company offers competitive remuneration, in-house training, and development opportunities within a passionate global team focused on alternative investments.

Matching Summary

The role involves providing day-to-day support to clients on banking products while resolving queries with the highest professional standards.

Salary

Competitive remuneration commensurate with skills; Not specified; Inclusive salary and benefits package

Skills & Requirements

Must-have

  • Minimum 5 years fintech or banking experience
  • 2 years client-facing role experience
  • Payments back-office operations knowledge
  • Treasury management experience
  • Security settlement knowledge
  • AML/CTF knowledge

Nice-to-have

  • French or German language proficiency
  • Core banking systems familiarity
  • Empathy and tactful communication
  • Positive can-do attitude under pressure
  • Strong MS Office skills

Key Requirements

  • University degree in Business, Finances, or Economics
  • Proficiency in English language oral and written
  • Shift work availability in Central European Time zone

Work Rights

Not specified

Tailored Resume

Cover Letter