Customer Banking Specialist Relief - Sydney East & South Area

CBA (Commonwealth Bank)

Sydney, Australia
On-site
Exceptional customer service delivery
In-depth customer conversations
Financial health checks
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As the Customer Banking Specialist Relief based out of our Mascot Branch, you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • We’re interested in hearing from people who have proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality.

Matching Summary

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Financial Health Checks
  • In-branch technology demonstration
  • Problem-solving and effective solutions

Nice-to-have

  • Interest in building a career
  • Improving financial wellbeing
  • Holistic customer solutions

Key Requirements

  • Part-time roster commitment
  • Travel required
  • Proven customer service experience
  • Excellent communication skills
  • Ability to articulate financial terms

Work Rights

Not specified

Tailored Resume

Cover Letter