Global Product Support - Epi

Applied Materials

Santa Clara, CA, US
Base: $124,000.00 - $171,000.00; bonus/equity: eli...
Hybrid
Develop best known methods (bkms)
Conduct failure analysis (fa)
Train customer engineers
Applied Materials is seeking a Global Product Support professional to develop procedures and best practices for servicing new products in the semiconductor and display industry. The role involves collaboration with engineering and manufacturing teams to address product issues and facilitate training for customer engineers

Job Summary

  • Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world.
  • The role involves developing new procedures, conducting failure analysis, and training Customer Engineers prior to product shipments.
  • Candidates will benefit from a supportive work culture that encourages learning, development, and career growth within a leading global company.

Matching Summary

Match Score: 85

Applied Materials is seeking a Global Product Support professional to develop procedures and best practices for servicing new products in the semiconductor and display industry. The role involves collaboration with engineering and manufacturing teams to address product issues and facilitate training for customer engineers.

Salary

Base: $124,000.00 - $171,000.00; Bonus/Equity: Eligible for bonus and stock award program; Benefits: Comprehensive benefits package including health and wellbeing programs

Skills & Requirements

Must-have

  • Develop Best Known Methods (BKMs)
  • Conduct Failure Analysis (FA)
  • Train Customer Engineers
  • Participate in FMECA process
  • Create Technical Product Manuals

Nice-to-have

  • Strong problem-solving skills
  • Cross-functional collaboration
  • Ability to lead small projects
  • Experience with new product launches

Key Requirements

  • Conceptual and practical expertise in own discipline
  • Knowledge of best practices and market differentiation
  • Ability to solve complex problems using multiple information sources

Work Rights

Not specified

Tailored Resume

Cover Letter