Salary type: salary; base: not specified; bonus/eq...
Hybrid
2+ years technical support experience
Intermediate sql and python skills
Zendesk and genesys cloud knowledge
Uber Freight is seeking a Business Systems Engineer II to provide support for their Brokerage business Support Ecosystem, focusing on issue resolution, systems engineering, and user support. The ideal candidate should have technical skills in SQL and Python, along with a strong customer service orientation
Job Summary
The role involves providing critical support for the Brokerage business Support Ecosystem including Zendesk, Genesys Cloud, and custom applications.
Candidates will diagnose and resolve technical issues ranging from user problems to failing Python scripts and integrations.
The position requires serving as the primary contact for support inquiries while maintaining clear communication with users.
Matching Summary
Match Score: 85
Uber Freight is seeking a Business Systems Engineer II to provide support for their Brokerage business Support Ecosystem, focusing on issue resolution, systems engineering, and user support. The ideal candidate should have technical skills in SQL and Python, along with a strong customer service orientation.
Salary
Salary type: Salary; Base: Not specified; Bonus/Equity: Not specified