Enable IaaS partner growth with training, best practices, and hands‑on guidance across systems and processes
Job Summary
Enable IaaS partner growth with training, best practices, and hands‑on guidance across systems and processes.
Serve as a partner‑facing point of contact for AWS billing inquiries, including discounts and end‑user reporting.
This is your opportunity to shape cloud strategy at scale—working with global partners, cutting‑edge tools, and a community that values curiosity and continuous learning.
Matching Summary
Enable IaaS partner growth with training, best practices, and hands‑on guidance across systems and processes.
Skills & Requirements
Must-have
AWS Distribution Program onboarding
CloudCheckr and DCI support
Billing inquiries and reporting
Process customer transactions
Identify process improvements
Nice-to-have
Passion for partner success
Curiosity and continuous learning
Diverse perspectives celebrated
Global scale and mobility
Key Requirements
5+ years in customer service, support, or operations/management
Excellent verbal and written communication in English
Proficiency with Excel, Word, Outlook
Familiarity with cloud computing (IaaS) and major vendors—especially AWS